TRAINER JOB DESCRIPTION


I was asked at Infusion to write up a colourful job description in my position as a Senior Trainer. Another employee created one for the Consultant role, and it was pretty good. But I knew I could do better. This is what I produced:

San Francisco. Boston. Miami. Vancouver. New York. Seattle. Montreal. My Outlook Calendar looks like an away-game schedule, but rather than dealing with the drudgery of regular season, every day I'm in the playoffs: I'm a senior trainer. I deliver bleeding-edge Microsoft technology courses to clients, on topics ranging from .NET 3.5 to MOSS 2007, in seminar, hands-on, and on-line formats. My delivery is a tapestry woven of art and technology, part script, part improvisation, all drill-down technological details but explained in such a way that a four-year-old would understand it. I act as point-man or clean-up crew (and sometimes both) to our consulting and mentoring services, getting Infusion's foot firmly in the door to showcase the expertise of our Infusion team, or to link the developers to the technologies we've implemented in their organizations.

On a typical day I'm up early to get to the client site, to ensure the student machines have the last minute lab revisions I've tailored to them the night before. I spend the day lecturing, showing demos, most of which are created from scratch on-the-fly so students can follow along, and proctoring the hands-on labs. I can be forceful, yet playful, but always engaging. Most days I learn as much or more than the students, bouncing ideas and technologies off of them, often getting valuable insight as to how they plan to implement the knowledge I'm delivering.

John Donne said "No man is an island," and when I'm not training, I'm back at the office talking with our consultants and team leads learning how Infusion applies the technologies I'm helping our clients use. I'm also given ample time to immerse myself in the latest technologies during this time as well, deciding how best to explain the complexities of the topic without diluting it. Sir Francis Bacon said "Knowledge is power," and my challenge is learning how to wield that power and to empower others.

I'll be honest, weeks later I re-read this and thought to myself, just for a split second, "Wow! I wish I did that job!" Such is the power of the written word.